Members' Area

MVR Removed From KU Products

On Monday, 22 March 2021, the Oddfellows Commercial Board have made the decision to remove the current Market Value Reduction that has been in place on Kingston Unity With Profits Investment Bonds and ISAs. This means that the 5% penalty that was incurred for withdrawals, surrenders or transfers (depending on your product) is no longer in effect.

View our MVR Q&A for more infromation

COVID-19 – The Impact On Your Savings

We recognise that many of our Members may have questions or concerns following the outbreak of COVID-19. We're here to help and have answered some of your more commonly asked questions here.

Read about our response

Member Forms

Are you looking for withdrawal forms, claim forms, etc? Or just some information on how our fund is managed? Head over to our Member Documents Page

Member Documents

Online Medical Claims & Interest Account Withdrawals

Great news! You can now send us your Medical Claims and Interest Account withdrawals online. To register for the service, simply complete and return a Registration Form by clicking on the link below or call the office on 01924 240 164 to request one by post.

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Update your preferences

Have you updated your contact preferences with us? Would you like to change how we contact you? No problem...

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Kingston Unity - Medical Account and Interest Account claim

Online Claims

Make an online Medical Claim or Interest Account withdrawal

Find out more

Member Feedback

We're only as good as our members say we are. We'd love to hear from you....tell us what we're doing right and where we may be able to make some improvements

Tell us what you think

Member Products

Information on our products that are closed to new business, but are still active for existing Members who already hold them.

Kingston Unity Junior ISA - Flexible, secure saving to help your child get a financial head start


Use this link to login to your Friends & Family Junior ISA

Find out more

Please Note: You must confirm you have read the key facts, before downloading this document.

Key Facts about our services and costs

1. The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it.

2. Whose products do we offer?

We offer products from the whole market

We only offer products from a limited number of companies

We only offer our own products

3. Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your needs.

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:

  • conduct a full assessment of your needs;
  • offer advice on whether a non-stakeholder product may be more suitable.

We can only offer products from Kingston Unity Friendly Society. These products will enable you to:

  • protect yourself and your loved ones in the event of death
  • save and invest with the added benefit of protecting yourself and your loved ones in the event of death
  • provide benefit cover in the event of sickness

4. What will you have to pay us for our services?

Normally, if you buy a financial product direct from us, there will be no payments such as commission or fees payable. If there are any commission or fees payable, we will tell you how we get paid and the amount before we carry out any business for you.

5. Who regulates us?

Kingston Unity Friendly Society, 9 Navigation Court, Calder Park, Wakefield, WF2 7BJ is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and .the Prudential Regulation Authority. Kingston Unity Friendly Society’s FCA Registered Number is 110056.

Kingston Unity Friendly Society permitted business is advising and arranging life assurance and pensions business.

You can check this on the FCA’s Register by visiting the FCA’s website or by contacting the FCA on 0845 606 1234.

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:
…in writing Write to Kingston Unity Friendly Society, Complaints Department, 9 Navigation Court, Calder Park, Wakefield, WF2 7BJ. …by phoneTelephone (01924) 240164

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Most types of insurance business are covered for 90% of the claim with no upper limit.