Kingston Unity - Governance and Leadership

Expert decision making putting the Society’s best interests at heart

As a Friendly Society, we are a mutual. This means we don’t have shareholders, we have Members. It is these Members that shape the future of our Society through our Member delegate scheme. Our delegates are there to represent the views of our Members and voice their opinions on how the Society’s Board of Directors should shape their Society.

We are one of the few mutuals who still operate a delegate system. It is a system we are proud of as it truly defines us as a Member first Society.

Below you will find the details of the Society’s corporate and governance information. This includes up to date annual reports, details of leadership and information on how we define our investment policy and future growth plans.

Society Leadership

Our Society’s leaders are elected by our delegates with a mandate to deliver on the Society’s mission, objectives and regulatory obligations. You can learn more about our Society’s strategic leadership and the professional advisers we use below.

The Kingston Unity Board

The members of the Board of Kingston Unity are experienced professionals who are passionate about the future of the Society, the benefits it provides for Members and who are committed to mutuality.

Board Sub – Committees

In addition to full Board meetings, Kingston Unity leads through a number of sub-committees. These are there to tackle to detail of specialist Society matters such as Audit, Risk and With Profits Management.

Professional Advisers

The Society’s Board appoints a range of expert professional advisers to help with the running of the Society. You can learn more about our professional advisers and their roles below.

Our Diversity Policy

The Society adopts a diversity policy that applies to the operation of the Board and all our Sub Committees. The policy includes the selection and recruitment of Board members which is overseen by our Nominations and Governance Committee. This is to ensure that discrimination and stereotyping play no part in the process.

The Society’s policy is to recruit purely on merit alone and is free from bias on the grounds of factors such as age, disability, gender, sexual preference or race that are not relevant to the person’s ability to fulfil the role.

The Society does not adopt specific diversity targets related to Board composition. New appointments are made based on objective selection criteria highlighting the specific skills and experience needed to ensure a rounded Board. However, the Society also recognises and values the differences between people and understands the positive benefits for our members of employing a diverse range of talented people on our Board. Therefore we will always try to ensure that the recruitment process is as expansive as possible to encourage applications from a diverse range, whilst ensuring the required skill sets are likely to be covered as well.

Corporate Documents

Key information about our Society and With Profits fund

Please Note: You must confirm you have read the key facts, before downloading this document.

Key Facts about our services and costs

1. The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it.

2. Whose products do we offer?

We offer products from the whole market

We only offer products from a limited number of companies

We only offer our own products

3. Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your needs.

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:

  • conduct a full assessment of your needs;
  • offer advice on whether a non-stakeholder product may be more suitable.

We can only offer products from Kingston Unity Friendly Society. These products will enable you to:

  • protect yourself and your loved ones in the event of death
  • save and invest with the added benefit of protecting yourself and your loved ones in the event of death
  • provide benefit cover in the event of sickness

4. What will you have to pay us for our services?

Normally, if you buy a financial product direct from us, there will be no payments such as commission or fees payable. If there are any commission or fees payable, we will tell you how we get paid and the amount before we carry out any business for you.

5. Who regulates us?

Kingston Unity Friendly Society, 9 Navigation Court, Calder Park, Wakefield, WF2 7BJ is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and .the Prudential Regulation Authority. Kingston Unity Friendly Society’s FCA Registered Number is 110056.

Kingston Unity Friendly Society permitted business is advising and arranging life assurance and pensions business.

You can check this on the FCA’s Register by visiting the FCA’s website or by contacting the FCA on 0845 606 1234.

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:
…in writing Write to Kingston Unity Friendly Society, Complaints Department, 9 Navigation Court, Calder Park, Wakefield, WF2 7BJ. …by phoneTelephone (01924) 240164

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Most types of insurance business are covered for 90% of the claim with no upper limit.

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