Kingston Unity is now part of the Oddfellows.

From Monday, 1 February 2021, Kingston Unity has joined with the Oddfellows. From this date, all KU Members and the products they hold will join the Oddfellows family as Members of their insurance arm, Unity Mutual.

To ensure Kingston Unity Members have the information they still need, we have amended our website to give you just that. However, if you still have questions about your Kingston Unity product, you can continue to contact the team on the information found here.

For our Members

Our Members’ area is there to provide our Kingston Unity Members with the information and tools they need to continue managing their accounts such as Medical and Interest claims, Member documents, and data preferences.

View our Members area here.

Kingston Unity Child Trust Fund

The KU CTF Hub

The Kingston Unity CTF Hub is the one stop shop for information on your Kingston Unity Child Trust Fund, understanding how to transfer your account to another provider, and our options when your account is due to mature.

View our CTF Hub here. 

Kingston Unity merger with the Oddfellows

The next step in our journey. Our merger with the Oddfellows.

Information on our merge with the Oddfellows and how this will affect your products formally with Kingston Unity. We’ve also provided lots of useful information on your new savings provider, Unity Mutual.

Learn more about our merger with the Oddfellows. 

Please Note: You must confirm you have read the key facts, before downloading this document.

Key Facts about our services and costs

1. The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers buying certain financial products. You need to read this important document. It explains the service you are being offered and how you will pay for it.

2. Whose products do we offer?

We offer products from the whole market

We only offer products from a limited number of companies

We only offer our own products

3. Which service will we provide you with?

We will advise and make a recommendation for you after we have assessed your needs.

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not:

  • conduct a full assessment of your needs;
  • offer advice on whether a non-stakeholder product may be more suitable.

We can only offer products from Kingston Unity Friendly Society. These products will enable you to:

  • protect yourself and your loved ones in the event of death
  • save and invest with the added benefit of protecting yourself and your loved ones in the event of death
  • provide benefit cover in the event of sickness

4. What will you have to pay us for our services?

Normally, if you buy a financial product direct from us, there will be no payments such as commission or fees payable. If there are any commission or fees payable, we will tell you how we get paid and the amount before we carry out any business for you.

5. Who regulates us?

Kingston Unity Friendly Society, 9 Navigation Court, Calder Park, Wakefield, WF2 7BJ is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and .the Prudential Regulation Authority. Kingston Unity Friendly Society’s FCA Registered Number is 110056.

Kingston Unity Friendly Society permitted business is advising and arranging life assurance and pensions business.

You can check this on the FCA’s Register by visiting the FCA’s website www.fsa.gov.uk/register or by contacting the FCA on 0845 606 1234.

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:
…in writing Write to Kingston Unity Friendly Society, Complaints Department, 9 Navigation Court, Calder Park, Wakefield, WF2 7BJ. …by phoneTelephone (01924) 240164

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Most types of insurance business are covered for 90% of the claim with no upper limit.